hello_james623
May 20, 2026
"Am I the only one whose bag took forever?"
Am I the only one who gets really annoyed when the flight is fine but the baggage situation ruins the mood? My bag took way too long to come out, and the whole baggage handling process felt messy. The staff didn’t really explain what was going on either, which made it more frustrating. Everything else about the trip was okay, but waiting around with no clear info definitely got on my nerves
"Easy ride and comfortable overall"
I took Clipper Vacations recently and had a good experience. Compared to some other ferry or shuttle-style trips I’ve been on, this felt a lot more comfortable and organized. The seats were decent, the bathrooms stayed reasonably clean, and I liked being able to grab snacks and drinks without having to wander too far.
The WiFi was a little hit or miss for me, but I wasn’t really counting on it, so it didn’t bother me much. The staff seemed on top of things and the whole ride was relaxed and easy. I’d definitely consider taking it again.
JustinRoche_62
May 16, 2026
"Pretty good value overall"
It feels worth it for the most part, not perfect, but for the price, I’m happy with it
"Right on time, both trips"
This was such a relief. The boat left exactly when it was supposed to. No waiting around, no wondering what was going on. Same thing coming back too, got in right on time. Little thing maybe, but it made the whole trip feel way less stressful.
"Good trip, but customs could be smoother"
I took the Clipper and overall thought it was decent value for the trip, but the customs and immigration part was definitely slower than I expected.
The staff were polite, which helped, but there wasn’t much guidance about which line to get in or how long things might take. A few people around us seemed just as unsure as we were.
It wasn’t a bad experience, and I’d probably use them again, but I do think the arrival process could be explained better. For the price, it’s still worth it, just make sure you leave yourself some extra time.
GracielaMccullough_55
May 09, 2026
"A bit of a long travel day, but it worked out"
We had one of those travel days where you kind of just end up sitting around more than you planned. The weather wasn’t great, so everyone was checking the time, grabbing snacks, wandering a bit, and trying to figure out what the rest of the day was going to look like.
The ferry did end up being delayed, which was annoying, but Clipper Vacations was good about keeping people in the loop. The staff stayed calm and friendly, and that made the wait less stressful. Not a perfect experience, but weather is weather, so I’d still give them 4 stars for handling it well overall
JosephUnderhill
May 01, 2026
"I used Clipper Vacations recently and getting to..."
I used Clipper Vacations recently and getting to the terminal was straightforward. The check-in area was clear, and we didn’t end up wandering around totally confused, which I appreciated.
The parking was the more annoying part. It’s close, but not exactly cheap, and the signs could definitely be better. Also, I kind of hated how little human contact there was when I actually had a question — it felt like everything was just signs, machines, or figuring it out yourself. If you’re not from Seattle, give yourself extra time. Overall it was fine, just not as smooth or helpful as I expected
NicholeSchmidt
April 24, 2026
"Super easy to get our tours sorted"
I mean, they made getting our activities planned so easy. Everything was handled without any stress, and we could just enjoy the trip
AmberGrullon_56
April 17, 2026
"Better than I expected"
As someone who’s picky about hotel rooms, I was pleasantly surprised. The room was clean and comfortable, and check-in was really easy. Overall, it ended up being a better stay than I expected...
"The trip itself was fine, but..."
The trip itself was fine, but the communication was frustrating. A lot of the important info came at weird times, either too late to be useful or after I’d already had to figure things out myself. I kept having to dig around for basic details, and some of the emails didn’t clearly say what I was supposed to do next. Customer service did reply, but the answers were kind of vague, so it didn’t help much. It just added extra stress that could’ve been avoided with better timing and clearer updates.
alphonsewhite7240
April 11, 2026
"Decent ride, but bumpier than I expected"
The boat ride was okay overall, but it definitely got bumpy in a few spots. It wasn’t awful or anything, just not as calm and relaxing as I was hoping for. I was already feeling kind of mentally drained that day, so the rougher parts made it a little harder to fully enjoy the trip.
hello_vanessa595
April 05, 2026
"Late ferry threw things off"
The ferry ride itself was totally fine, but it left about 25 minutes late and that kind of messed up our plans. The staff were nice enough, so no complaints there, but whoever runs this really needs to get the timing sorted out.
judithvaldez9904
March 30, 2026
"The staff were nice enough and genuinely seemed..."
The staff were nice enough and genuinely seemed like they were trying to help, which I appreciated. But this is where it got annoying: a couple of the answers felt rushed, and I ended up having to ask the same thing twice to get a clear response. Overall, it wasn’t a bad experience, just one that could’ve been a bit smoother...
Sheree_cotton99
March 23, 2026
"Didn’t feel very secure"
Booking went through fine, but I didn’t feel that comfortable using the site. It looks a bit outdated, and I kept having to be patient with the process even though I just wanted clear reassurance about payment protection and how my personal details were being handled. Nothing actually went wrong, but it didn’t give me much confidence either. I’d be cautious if I used it again.
hello_stuart970
March 23, 2026
"Really convenient for catching the ferry"
This was a super easy spot to get to, especially if you’re heading for the ferry. From how smooth everything felt, I’m guessing they’re used to travelers passing through, because it definitely saved us some hassle.
lelia_Murray84
March 20, 2026
"Solid value and everything went as expected"
I booked a package through Clipper Vacations and overall felt like it was a good deal for the trip. The hotel and ferry details lined up without any issues, and I didn’t run into any surprise fees, which I really appreciated. The booking process wasn’t fancy, but it was straightforward and did what it needed to do. I’d feel comfortable using them again since everything was clear, matched what I booked, and saved me some time.
hello_michael753
February 24, 2026
"The cancellation itself was handled okay, and..."
The cancellation itself was handled okay, and I appreciated that the process wasn’t too complicated. That said, I was frustrated that my booking got changed in the first place, since it caused some unnecessary hassle. Still, once I decided to cancel, everything went through smoothly enough.
JoelDavis
February 24, 2026
"I’m usually skeptical when it comes to..."
I’m usually skeptical when it comes to customer service promises, especially with accessibility stuff, because it can be hit or miss. But they did help me with my wheelchair on board and made the process a lot easier than I expected.
thomas1978
February 23, 2026
"Refund took way longer than I expected"
So, my trip ended up getting cancelled and I asked for a refund, but the whole thing was just kind of slow. I kept having to check in and ask what was going on, because it didn’t really feel like anything was moving unless I followed up again. To be fair, the staff did reply when I contacted them, but yeah, it was still more stressful than it needed to be. I did get my money back in the end, thankfully, but it definitely took way too long.
RoxieWilcox_83
February 12, 2026
"Family trip was way more stressful than expected?!"
We booked this for a family day out, but it ended up being kind of stressful. The boat was late, the kids got bored quickly, and the staff barely explained what was going on?! The views were nice once we got going, but overall it just didn’t feel worth all the hassle.